Offboard a staff member or liaison officer

Remove access while preserving the programme work the person completed.

1. Identify the correct account in Admin → Users and review its roles, university assignments, and open tasks.
2. Reassign outstanding application reviews, university checks, content ownership, and operational responsibilities as needed.
3. Remove obsolete group permissions and liaison assignments, or deactivate the user when they should no longer access the platform.
4. Check the resulting access using the programme's account-management process.

Deactivation is normally preferable to deleting an account that has authored reviews or other shared history. The platform can refuse hard deletion when related records would be affected.

If the person used MCP, their deactivation or permission change is checked on the next tool call. Their external AI account and any copies already held by that provider require separate handling under the organisation's process; deleting a NovaCanopy user does not remove those copies.