Learner management
Open Learners → Learner Management to maintain enrolled learner records.
Find and update a learner
- Search or filter the learner list by the available programme fields.
- Open or expand the learner record and verify that it is the correct person.
- Edit the allowed fields and save.
- Check the cohort, university, working group, and invitation or account-link status relevant to your task.
Learner records and user accounts serve different purposes. A learner can exist before they have accepted a portal invitation.
Import learners
Use the import workflow with the supported file format. Review the column mapping and validation results before confirming. Correct invalid or ambiguous values rather than relying on a later cleanup. After import, check a sample of the created records and their programme assignments.
Invite a learner
Use the learner’s invitation action and check the destination email. Resend an invitation when needed, then ask the learner to accept it using the same identity. If they can sign in but cannot access their profile, check the account link.
Export or delete
Use export for the current reporting task and handle the resulting personal data appropriately. Before deleting learners, read the deletion preview and its related-record counts. Deletion can affect programme history; confirm that removing the record is the intended action.
For unsuccessful applicants, use the separate Manage PII workflow instead of treating learner deletion as an anonymisation tool.